About the Whitepost
Health Care Group

The Whitepost Health Care Group has been established since 1986 and comprises of three facilities based in Surrey and Kent.

Our services include:

  • Psychiatric rehabilitation and treatment
  • Elderly nursing care
  • Dementia care
  • Community based step down residential care

The Whitepost Health Care Group employs over 250 employees who are dedicated to providing a high level of specialist services for our clients in a supportive environment for all. We strive to ensure our clients are treated with care and as individuals, with dignity and respect.

 

  • Rehabilitation and Recovery

    Shrewsbury Court Independent Hospital provides needs-led, CPA-supported Recovery and Rehabilitation services for persons with mental health needs.

    All treatment and care is overseen by a comprehensive Multi-Disciplinary Team including being led by a named Consultant Psychiatrist.

  • Elderly Nursing Care

    Our services and accommodation are delivered across two locations in the South East of England.

    Situated in 15 acres of landscaped grounds and woodland, the home is approached by a long drive from the Cranbrook Road, to the front of our beautiful Victorian mansion house.

  • Dementia Care

    The Good Shepherd is a specialist 23 bed unit caring for clients suffering from dementia. The unit is part of Iden manor but is a secure area for the safety of our clients.

    We have activities coordinators that engage our clients in interesting and varied activities, as well as, where possible, day trips to local places of interest.

  • Step-Down residential Care

    Shrewsbury Court Independent Hospital has developed two step-down services as part of the care pathway for persons who have successfully completed a period of in-patient treatment and/or rehabilitation in any of our facilities. This process offers a first step towards community re-integration and independent living.

 

Referrals

Our admissions criteria ensures that we can meet the clinical, psychological, social and care needs of any potential patient. Our referrals process includes a pre-admission assessment and direct liaison with the referring team.

Referrals to our care and nursing homes are handled by the facilities individually. For Shrewsbury Court Independent Hospital, you can use the online referral form.

Shrewsbury Court ReferralsOrchard House ReferralsIden Manor Referrals
 

Complaints and Concerns

The Whitepost Health Care Group welcomes comments and concerns from our patients, residents, service users, their carers or families and stakeholders.

All complaints will be dealt with in confidence and in a sensitive manner and they will not adversely affect the quality of care that a complainant will receive. In the first instance all complaints should be referred to the Registered Manager of the Service concerned

If you are not satisfied with the response you have received or wish to take the matter further, you may complain directly to the General Manager of the company at the address below or to The Local Government Ombudsman Advice Line on 0300 061061 or email them via www.lgo.org.uk

 

Careers with the Whitepost Health Care Group

We are always keen to hear from healthcare professionals who are looking for a new challenge. In return for your dedication and enthusiasm we offer a stimulating, supportive working environment and a commitment to your ongoing professional and personal development.

Opportunities and vacancies are advertised on the respective websites for Shrewsbury Court Independent Hospital, Orchard House, and Iden Manor.

Careers at Shrewsbury CourtCareers at Orchard HouseCareers at Iden Manor
 

Contact us

  • Whitepost Health Care Group Head Office & Shrewsbury Court Independent Hospital
    Whitepost Hill
    Redhill,
    Surrey RH1 6YY
    Tel: 01737 764 664
    Fax: 01737 780 710
    Email (Hospital): info@scihosp.co.uk
    Email (Head Office): info@whitepostgroup.com

  • Iden Manor
    Cranbrook Road
    Staplehurst,
    Kent TN12 0ER
    Tel: 01580 891 261
    Mob: 07747 862 729
    Email: care@idenmanor.co.uk