Privacy & Cookies

Privacy Notice: Whitepost Healthcare Group

This privacy notice sets out how we use and protect any information you choose to give us.

Who we are

Whitepost Healthcare Group (WPHCG) has been established since 1986 and comprises of three facilities based in Surrey and Kent. Our services include psychiatric rehabilitation and treatment, elderly nursing care, and community based step-down residential care.

WPHCG employs over 250 employees who are dedicated to providing a high level of specialist services for our clients in a supportive environment for all. We strive to ensure our clients are treated with care and as individuals, with dignity and respect.

Website privacy statement

WPHCG is committed to protecting your privacy as required by Data Protection Legislation and we will not use any information we hold about you for any purpose other than that for which it was collected.  WPHCG does not automatically capture or store personal information through our websites.

This privacy policy covers the following domains:

You may choose to fill in information about yourself on the site e.g. when filling in a form. This information will only be used for the purpose stated. WPHCG will not distribute personal information collected in this way to any third party, other than where it is legally bound to do so.

WPHCG may analyse statistical trends based on responses to forms etc. to help to improve services; however, this analysis will not include identifiable personal information.

Although WPHCG will always treat the information you provide with the strictest confidence, we cannot guarantee the security of the World Wide Web. It is possible, though very unlikely, that someone other than WPHCG could access and read information sent to us in this way. If you feel concerned about this, please use another form of contact, e.g. telephone or post.


WPHCG uses cookies to help understand how people use this website and to enhance their experience of using it.  We do this by capturing which pages are most popular, how long people browse each page and the links they use.  WPHCG may also use cookies to enable the website to ‘remember’ details you voluntarily give, e.g. when you complete online forms, so that you do not have to repeat the information subsequently.

Occasionally WPHCG may embed content from another website, for example a facebook. WPHCG does not control the dissemination of cookies, from third party websites and you should decide if you wish to agree to their use. You should check the third-party websites for more information about these.  You can set your web browser to give you the option of accepting cookies or not. Rejecting cookies may inconvenience you in browsing our website.

Information leaflets/booklets

While the information contained in our information leaflets has been written and checked by our staff, they are intended to complement advice from health and social care professionals and not used as standalone sources of information. WPHCG will not be liable for injury, loss or financial impairment as a result of actions taken by individuals after reading the materials.

Most information available is in Adobe PDF format and you will need Adobe Acrobat to view it.  If you require information in another format please ask.


All material on this website, including text, graphics and photographs, is copyright of WPHCG unless otherwise stated.

Text and graphics may be freely reproduced for the purpose of personal, educational or private research use. However, all text and graphics, including photographs and the WPHCG logo, contained in the website are not authorised for any purposes unless permission is first obtained from WPHCG.

WPHCG maintains this website and is committed to the highest standards of information quality. While every attempt has been made to provide up to date and accurate information, WPHCG gives no warranty, either expressed or implied, as to the accuracy of the information on this website.

Neither does it confirm that that the site will be uninterrupted or error free, or that defects will be corrected. Similarly, confirmation cannot be given that the site is free of computer viruses. As a result, WPHCG accepts no liability for any loss, damage or inconvenience caused as a result of patients, staff and/or members of the public using the site.

External links

WPHCG provides links from this website to other sites to provide you with additional information but cannot guarantee that such links will always work and makes no representations as to the quality or accuracy of these sites. WPHCG does not endorse any external sites and is not responsible for their content.

Website maintenance

The websites are maintained by our two appointed agencies, connexxions and studio44, and the content is regularly update by the administration team and partners at WPHCG.